Accommodation management is like a match. It has the potential to ignite an inspiring fire that makes a significant contribution to organisational goals. Just like with a match, there is first a friction/resistance to be bridged to unlock this potential. Ultimately, any change comes from a person following his or her intuition and having the courage to be different.
We all used to know intuitively how to build a hut. In the mature world of real estate management, intuition and knowing what you want no longer seem to exist.
“Accommodation management is like a match. It has the potential to ignite an inspiring fire that makes a significant contribution to the organisational goals.” (René Stevens)
“All of the advancement today comes from doing new things, from reimagining a product or a business model, from solving a new customer need. For that to happen, you need individuals who are deeply empowered and feel like entrepreneurs.” (Gary Hamel)
Accommodation management is in fact an alchemical process, Internet of Spaces-IOS. It has the potential to provide people with a transformative experience through accommodation. To be compared with that elusive but decisive moment in the alchemical process in which one metal changes into another. See also Architecture is a Symphony of Form.